Privacy Policy

1. Introduction

At Cherrypop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

By using Cherrypop, you consent to the collection and use of information in accordance with this Privacy Policy. We will only use your personal information as described in this policy unless we obtain your explicit consent for additional uses.

2. Information We Collect

We collect several types of information from and about users of our platform:

2.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (bio, profile picture, social media handles)
• Payment information (processed securely through our payment providers)
• Communication preferences

2.2 Usage Information

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system, unique device identifiers)
• Transaction history and platform interactions
• Content you create, upload, or share on the platform

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings or our Cookie Settings page.

3. How We Use Your Information

We use the information we collect for various purposes:

• Provide, maintain, and improve our platform and services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Communicate with you about your account, transactions, and updates
• Send marketing communications (with your consent, which you can withdraw at any time)
• Personalize your experience and deliver tailored content
• Analyze usage patterns and improve our platform
• Comply with legal obligations and enforce our terms
• Protect the security and integrity of our platform

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions and provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers have access to personal information needed to perform their functions but are prohibited from using it for other purposes.

4.2 Business Transfers

If Cherrypop is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position
• Our legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@cherrypop.io. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Children's Privacy

Cherrypop is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we might have any information from or about a child under 18, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@cherrypop.io.